While its intuitive interface makes Bitbuy suitable for beginners, its lack of advanced features could cause issues for experienced traders. Mobile capabilities are crucial at the moment, and Bitbuy’s mobile application delivers an easy-to-navigate platform for traders. The app accommodates various trading activities, from swift market transactions to carefully placed limit orders, offering extensive features readily accessible on your device. Now, users enjoy the ease and adaptability needed to trade crypto on the go.

About Bitbuy Exchange

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. I am here to attest to the team’s patience and persistence to help me solve my issue. They stole $300 from me and will not refund my money unless I send them $700.

Disappointing Experience — They Hold Your Money for Days!

I took the time to put Bitbuy through its paces using my own funds—buying and selling crypto, navigating both desktop and mobile platforms, and directly testing all of its main features. I paid close attention to how clear and competitive the fees were, how responsive customer support was, and whether account funding and withdrawals happened as smoothly as promised. My experience involved checking Bitbuy’s trading tools and seeing if both beginners and experienced traders would find what they need.

• Moreover, mobile cryptocurrency trading is not for everyone.
• Bitbuy is a Canadian cryptocurrency trading platform launched in 2016 by Adam Goldman.
• This is about the standard waiting time for non-automated verifications.
• This helped me highlight where Bitbuy stands out in terms of transparency, reliability, and platform quality, and where it still has room to improve.
• If you decide to buy Bitcoin, Ethereum, or other cryptocurrencies, you should know that the easiest way to do that is using fiat money.

I opened a Bitbuy account last year and…

• You’ll then receive a confirmation email to activate your account.
• To entice its prospective institutional clients, the exchange has invested heavily in its infrastructure and partnerships, including using BitGo as its custody provider for corporate accounts.
• To make comparing even easier we came up with the Finder Score.
• Bitbuy was the very first Canadian exchange to offer such cold storage and insurance to their clients, marking a significant positive development for the Canadian cryptocurrency industry.

I find Bitbuy’s asset offering well-suited for Canadian investors seeking direct access to popular cryptocurrencies, but the selection is limited compared to the largest global platforms. There is a strong representation of major coins—Bitcoin (BTC), Ethereum (ETH), and several leading altcoins—covering the essentials for those focused on established assets. Bitbuy implements robust risk management measures, including mandatory two-factor authentication, withdrawal whitelists, and anti-phishing controls. Publicly available proof-of-reserves reporting would further enhance transparency, but the current practices align with best standards in the Canadian crypto sector. Bitbuy enjoys a positive reputation, with strong user reviews and no history of major security incidents, making it, in my view, one of the most reliable options for Canadian crypto investors.

For users with slightly more experience than Pro Trade will be best. Those who want to take advantage of lower fees, crypto-to-crypto pairs and advanced functionality such as limit orders than Pro is the way to go. I bought crypto currency from them after that they blocked my account , I was compliant and answered all questions they asked (they did not answer mine). I did nothing wrong , still they are holding my funds ( and use them too , I think this is your end game after all ). This used to be an excellent Canadian exchange but is now complete and total garbage.

Bitbuy Review 2025: Secure Crypto Trading for Canadians

It offers trading indicators, analytical tools, real-time market data, price notification updates, and the ability to customize trading interfaces. Professional traders also gain access to advanced strategies and algorithms that can significantly enhance their trading strategies. Many cryptocurrency exchanges have a reputation for having less than stellar customer support. Users often have to wait days before they get tickets answered or verifications completed.

Please note that for security reasons, certain areas outside of Canada are blocked from accessing the Bitbuy platform. Users can sometimes work around this by using a VPN connected to a Canadian service, but this is not always a definite solution. Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

While we strive for accuracy, the content on our Website, including articles, reviews, and opinions, is for informational purposes and may not always be up-to-date or error-free. We emphasize that our compensation never affects our editorial integrity. Any claims, statistics, or general information should be verified with the respective providers. For a detailed list of our advertising partners and more on our monetization strategies, refer to our full advertiser disclosure.

When you buy or sell a coin you are buying at the rate Bitbuy is willing to give you at that particular moment. The instant verification uses a third party data collection provider (Trulioo). If you can corroborate financial information about yourself with this third party then you will be verified. Bitbuy has to make sure that they are in compliance with all of Canada’s Anti Money Laundering and KYC regulations. Hence, they require all of their users to complete their mandatory verifications and KYC checks before they are allowed to buy coins. Once you have given them your email then they will send you a confirmation email.

If you place a limit order to either buy or sell an asset, you are considered a maker, but if you execute a market order, then you are a taker. There is also a minimum trade value of CAD 25,000 on the Private Wealth desk, meaning that the service is specifically designed to facilitate large orders. We are aware that Bitbuy is making quite a few changes to their platform and technology as a result of their VC funding. Hence, we will eagerly await to see if these points have been addressed. For the Bitbuy deal, if you refer a friend and they sign up and buy $250 of cryptocurrency then both you and your referral will get $20 for the introduction. This is a great way for them to get a 20% boost on a relatively modest portfolio.

Highly deceptive , The overall process with pay is not impressive and not in the same class with SPACE BANK . I have sent multiple support requests, and they do not respond. And I’m going to have to go to the police shortly and report a crime. Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews. My account still pending from June 5What a joke.only reason I bought this crypto crap is for Apollo iptv.never again.

Hi Jamie, thank you for taking the time to share this feedback with us. I can confirm that we never restrict cryptocurrency withdrawals without a legitimate reason. We take cryptocurrency safety very seriously and must take all precautions to bitbuy review protect our users when necessary. Canadians need a trustworthy platform that offers a variety of digital currencies, top notch security, convenient funding options, and unmatched customer service.